🔍 (and What They Say About Your Business)

When was the last time you actually read your Google reviews?

If you’re like most Kiwi business owners, you’ve probably been too busy running jobs, managing customers, or keeping the coffee machine alive to check what people are saying about you online.
But those reviews — good or bad — hold powerful clues about your reputation and where your business stands against the competition.

Here’s how to check your Google reviews properly, what they mean, and how to use them to grow.

⭐ How to See Your Google Reviews

It’s simple — but many businesses still miss a step.

1️⃣ Open Google Maps
Search for your business name.

2️⃣ Click Your Listing
You’ll see your business profile appear on the right (desktop) or at the bottom (mobile).

3️⃣ Tap “Reviews” or “Google Reviews”
This opens your full review feed — including ratings, comments, and review history.

4️⃣ Sort or Filter Them
You can view Most Recent, Highest Rated, or Lowest Rated to spot trends or issues quickly.

💡 Pro Tip: Don’t just look at your star rating — read the comments. They reveal what people really think about your service, communication, and reliability.

🧭 What Your Google Reviews Reveal

Google reviews aren’t just for customers — they’re data for you.

✅ Consistent 5-star reviews: You’re doing great! Keep your review flow steady.
⚠️ Drops in new reviews: You may have stopped asking (time to fix that).
❌ Low ratings or complaints: Don’t panic — respond quickly and professionally.
💬 Keywords in reviews: Google uses review text to understand your services — “great roofer,” “friendly staff,” or “fast service” all help SEO.

In short: reviews tell Google who you are and tell customers why they should trust you.

💥 Compare Your Reviews to Competitors

Curious how you stack up?

That’s where the Quick Reviews “Check Google Reviews” tool comes in handy.
It instantly compares your business’s Google rating and review count against local competitors — so you can see exactly where you stand on the map.

It’s fast, free, and 100% made for Kiwi businesses.

👉 Check Your Reviews Now

You’ll see:

• Your Google rating (stars)

• Total number of reviews

• Nearby competitors’ stats

• A clear comparison score

Perfect for spotting opportunities to get ahead — or knowing when it’s time to boost your efforts.

🧠 What to Do With Negative Reviews

Every business gets a bad review eventually — even the best ones. What matters is how you handle it.

✅ Reply calmly and professionally
Show empathy and thank them for the feedback.
✅ Address genuine issues
Fix problems where possible. Customers notice when you care.
✅ Ask happy customers to share
More positive reviews will push the negative ones down naturally.

A single 1-star review won’t ruin your reputation — ignoring it might.

🚀 Turn Insights Into Action

Now that you know where you stand, take action:

1. Respond to your latest reviews (positive or negative).

2. Encourage more reviews using your NFC cards or QR codes.

3. Set up automation so review requests go out automatically.

4. Track progress monthly with Quick Reviews software.

Small, consistent steps = steady growth in your reputation and Google visibility.

🟠 Ready to Check Where You Stand?

Take 10 seconds and find out how your business compares.
👉 Use the Free Check Reviews Tool

And if you’re ready to get more reviews, faster —
👉 Order your NFC Review Card
👉 Automate Review Requests